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 optimizing delegation


Optimizing Delegation in Collaborative Human-AI Hybrid Teams

arXiv.org Artificial Intelligence

When humans and autonomous systems operate together as what we refer to as a hybrid team, we of course wish to ensure the team operates successfully and effectively. We refer to team members as agents. In our proposed framework, we address the case of hybrid teams in which, at any time, only one team member (the control agent) is authorized to act as control for the team. To determine the best selection of a control agent, we propose the addition of an AI manager (via Reinforcement Learning) which learns as an outside observer of the team. The manager learns a model of behavior linking observations of agent performance and the environment/world the team is operating in, and from these observations makes the most desirable selection of a control agent. We restrict the manager task by introducing a set of constraints. The manager constraints indicate acceptable team operation, so a violation occurs if the team enters a condition which is unacceptable and requires manager intervention. To ensure minimal added complexity or potential inefficiency for the team, the manager should attempt to minimize the number of times the team reaches a constraint violation and requires subsequent manager intervention. Therefore our manager is optimizing its selection of authorized agents to boost overall team performance while minimizing the frequency of manager intervention. We demonstrate our manager performance in a simulated driving scenario representing the case of a hybrid team of agents composed of a human driver and autonomous driving system. We perform experiments for our driving scenario with interfering vehicles, indicating the need for collision avoidance and proper speed control. Our results indicate a positive impact of our manager, with some cases resulting in increased team performance up to ~187% that of the best solo agent performance.


Optimizing delegation between human and AI collaborative agents

arXiv.org Artificial Intelligence

In the context of humans operating with artificial or autonomous agents in a hybrid team, it is essential to accurately identify when to authorize those team members to perform actions. Given past examples where humans and autonomous systems can either succeed or fail at tasks, we seek to train a delegating manager agent to make delegation decisions with respect to these potential performance deficiencies. Additionally, we cannot always expect the various agents to operate within the same underlying model of the environment. It is possible to encounter cases where the actions and transitions would vary between agents. Therefore, our framework provides a manager model which learns through observations of team performance without restricting agents to matching dynamics. Our results show our manager learns to perform delegation decisions with teams of agents operating under differing representations of the environment, significantly outperforming alternative methods to manage the team.